HVAC E-commerce 

Johnstone Supply Mobile

These case studies examine the core search, find, and buy journey within the Johnstone Supply mobile app, targeting the friction points trade professionals encounter when sourcing HVAC/R parts on the go. The project focuses on simplifying complex procurement tasks like part lookup, inventory checking, and checkout into a faster, more intuitive mobile experience tailored to contractors in the field.

Role

Product Design Lead Consultant

Year

2024 - Present

Length

Various

Johnstone Supply Mobile App (Search - Find - Buy Journey)

This case study covers designing a brand new mobile app experience for Johnstone Supply, spanning the home screen, search, category browsing, cart, checkout, and post-checkout flow to give trade professionals a fast and intuitive way to source HVAC/R parts in the field.

Personalized Ecommerce Mobile Solutions

This case study focuses on designing a suite of quick actions and personalized management features within the Johnstone Supply mobile app, built specifically around the workflows and needs of contractors to help them work more efficiently on the job.

Let's keep in touch.